Contact
We're happy to answer your questions by email or phone — but maybe one of the FAQs already helps.
How does check-in work?
Check-in is from 4:00 PM to 12:00 AM, check-out until 10:00 AM. For entry you receive a personal numeric code in advance for the keyless keypad lock at the front door — you get in without any reception.
Can I cancel?
Whether and until when free cancellation is possible depends on the rate you choose. You'll see the exact conditions before completing the booking and in your confirmation.
How can I pay?
Payment is made securely online at the time of booking, including by credit card. An invoice is also possible for company bookings.
Do I get an invoice?
Yes. After your stay you receive an invoice; for business trips a company invoice with company name and address is also possible.
Still got a question?
If you haven't found the answer here, drop us a short message — we'll get back to you as soon as possible.